Terms and conditions

Website Contact

Website Contact

Online bookings

If you have a query regarding your online booking or encountered any problems whilst making your booking, please submit an online booking query form.

Non-booking related queries

If you experience any technical problems during your interaction with this website, please contact our local office for assistance.

Imprint  
The operator of this website

Address:

Emirates  
Head Office for Germany  
Grüneburgweg 16
D-60322 Frankfurt/Main
Phone: 069 94519 2000
Fax: 069 95 96 88 55
E-Mail: ekgermany@emirates.com  
Internet: www.emirates.de

Emirates, a company based in Dubai (UAE) was founded in 1985 and is wholly owned by the government of Dubai. The companies’ headquarter is in Dubai at “Emirates Group Headquarters Building, PO Box 686, Dubai, UAE”

VAT ID: DE 264 627 623

People Entitled: 

Sheikh Ahmed bin Saeed Al-Maktoum , Chairman and Chief Executive Officer (CEO)  
Volker Greiner, Vice President North & Central Europe

The Emirates head office for Germany in Frankfurt has no customer service facilities. For customer service requests like ticket sales, changes or reservations please contact us via e-mail, telephone or proceed to one of our ticket offices at the Airports.